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Features

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Active Directory/LDAP Multi-language
Administration Console Network Inventory
Asset Management News Articles
Automation Remote Desktop
Billing Reporting and Charting
Call Management Scheduling
Code Signing Security
Culture/Localization Service Level Agreements
Customization Social Media Sign-in
Dashboard Support Contracts
Email Management Surveys
File Attachments Tickets
HTML Email Time Tracking
Knowledge Base Trigger Rules
Live Chat Visitor Tracking

Dashboard - Top

 

  • Technicians has a dashboard they can see immediately after they log in.

  • The dashboard gives technicians a quick system overview with charts, latest news articles, newest customers, email account status and buttons to quickly filter tickets and create new ones.

  • Technicians can add and remove items from their dashboard, including charts, button for custom views and more.

  • All of the items can be re-arranged by simply dragging and dropping them to a new location.

  • The dashboard is expandable to view more items without having to scroll.

 




 
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