Choose from either a Hosted or Downloadable installation of ReadyDesk
Who Needs a License? |
A Technician is a member of your support staff that will be logging in to support your end users.
You can create an unlimited number of technicians in
your installation of ReadyDesk. The license size simply limits the number of technicians that can be logged in at the same time.
Your end users that you will be supporting are referred to as Customers. Customers do not need licenses and there are no limits to how many customers you can support or how much data you can track. This includes customer accounts, tickets, chat sessions, remote desktop sessions, assets and more. There are absolutely NO data limits! |
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