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HTML Email Time Tracking
Knowledge Base Trigger Rules
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HTML Email - Top

 

  • ReadyDesk supports both sending and receiving HTML formatted emails.

  • Add richer content to the email templates in the administration console using the web based rich-text editor.

  • Technicians can add HTML formatted content to tickets using their own rich-text editor.

  • HTML content from incoming emails will be included in tickets. This includes style formats, images, links and more.

  • ReadyDesk easily handles common email encodings, such as quoted-printable.

 




 
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