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- You can define 100% of the fields that will be used for adding and editing assets.
- Choose from different field and data types, and define which fields are required.
- Workflow rules can also be created so that only the necessary fields are displayed based on the entered or selected values in other fields.
- Technicians can view a customer's assets directly on the ticket form using the Assets tab.
- Assets can be imported from various external sources, including MS Access, Excel, SQL Server, mySQL, Oracle and delimited text files.
- You can optionally allow technicians to add, edit and/or delete assets directly from the technician interface.
- You can optionally allow customers to view assets associated with their account and link them directly to tickets.
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