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Active Directory/LDAP Multi-language
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Automation Remote Desktop
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Email Management Surveys
File Attachments Tickets
HTML Email Time Tracking
Knowledge Base Trigger Rules
Live Chat Visitor Tracking

Surveys - Top

 

  • Easily create fully customized follow-up surveys for your customers.

  • Define which surveys to present to customers, and at what point in the support process.

  • Surveys can be presented as part of the ticket workflow in the customer portal or included as a link in email responses.

  • Create unique surveys for each of your customer portals.

 




 
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